Returns Policy
We want you to be completely satisfied with your purchase.
Days to Return
Full Refund
Return Shipping
Support Team
How Returns Work
Simple, hassle-free return process
Initiate Return
Contact our support team within 30 days of receipt with your order number and reason for return.
Approval
We review your return request and provide you with a prepaid return shipping label.
Ship Back
Pack the book securely and ship it back using the provided label within 10 days.
Receive & Refund
Once we receive and inspect the book, we process your refund within 5-7 business days.
Eligible Returns
- Damaged or defective book
- Book arrived in incorrect condition
- Wrong book was sent
- Book not as described in the listing
- Printing quality issues
Non-Eligible Returns
- Change of mind (without defect)
- Book shows signs of excessive reading or wear
- Missing original packaging
- Book has personal annotations
- Damage caused after receipt
- Item purchased more than 30 days ago
Return FAQs
What is the return window?
You have 30 days from the date of delivery to initiate a return. Return requests made after 30 days will not be accepted.
How do I know if my book is eligible for return?
Your book is eligible if it's defective, damaged, incorrect, or not as described. Books with signs of normal wear, personal use, or modifications are not eligible.
Do I need to pay for return shipping?
For eligible returns, we provide a prepaid return shipping label. You won't need to pay for return shipping.
Will I get a full refund?
Yes, for approved returns, you'll receive a full refund of the purchase price. This includes the original shipping cost.
How long does the refund process take?
Once we receive your returned book and verify its condition, we process the refund within 5-7 business days.
Can I exchange a book instead of returning it?
For defective books, we can arrange an exchange. Contact support to discuss exchange options.
What if my package is lost in transit?
Use the tracking number provided to file a claim with the carrier. Contact our support team for assistance.
Can I return e-books or digital products?
Digital products cannot be returned once downloaded. Physical books can be returned according to this policy.